Messages

391

eBay and PayPal Fees / eBay Store Final Value Fee and FVF discount changes for May 1, 2017

« on: March 04, 2017, 10:08:43 am »

Fees go up, see graphic for two examples of the real life impact.

What do you think of the changes?

https://mycostpro.com/images/newfees.png

392

Frequently Asked Questions / Re: Profit and loss

« on: March 04, 2017, 08:08:50 am »

It should look like this:

393

Technical Support / Re: Inventory on hand entry and Results

« on: March 02, 2017, 04:55:32 pm »

Hi Ron,
The "widget" boxes on the home page are set to only calculate when the home page is activated when going to it from another page.  This keeps it from having to calculate continuously whenever data is edited and on load up, where it may slow down the load process.
Please go to the sold list (or any other tab) and then click to go back to the Home... it should update all of the widgets as it opens.
Let me know if you still have any trouble with that.

The sorting is a good suggestion, I will add it to the list of future update items to allow you to select your preference from the settings tab.
Can you post this in the "feature request" section so other's can comment and fine-tune the idea?

For the inventory question, I apologize I thought it was cleared up because you were looking at the 2016 version of the sheet...  The Pro/2017 sheet does not track inventory that way.  The Pro sheet was designed to allow you to directly control the listing quantity of the live listing, which was intended to replace that functionality from 2016.

394

Technical Support / Re: Inventory on hand entry and Results

« on: February 25, 2017, 08:44:41 am »

Ron,
Did you get my email?

395

Technical Support / Re: Stopped Importing Sold Items?

« on: February 20, 2017, 05:16:10 am »

Hmmm.  Im not sure what happened there, but im sure we can fix it.

If you still have the original problem file, in that case I would go to the account info tab, and manually set the number of days to go back to the missing sales.  This will grab those missing sales, it was most likely that you had checked for sales and they werent available yet from the API, so they got "skipped".

If you are importing to a new version of the file, make sure you do the import step before running any sold calls.  It sounds like you might have not made that the first step.  Please let me know so I can get you up and running again ASAP.

396

Technical Support / Re: Ability to manually enter sales from other platforms, like Bonanza?

« on: February 15, 2017, 09:34:08 pm »

Yes, its pretty simple too!  Make sure to unhide  (column B) "Item/Transaction ID (Unique)", and put in a unique value here.  This will "reserve" the row for your custom entry.
You can put whatever you like... for example "Bonanaza1" or whatever.

Try it out and let me know if you have any trouble.
Thanks,
Scott

397

eBay and PayPal Fees / A printable quick reference chart for break even point

« on: February 09, 2017, 07:01:34 pm »

Print this out to take with you bargain hunting.  Find the intersection of the purchase price and the estimated shipping cost... and that is the price you need to sell it for to break-even (make zero dollars).
Enjoy.

398

Feature Requests / Re: Additional Data columns

« on: February 07, 2017, 06:01:09 am »

Thanks for posting, these seem like good future additions for permanent columns.  In the mean-time, did you explore the "extra" columns that are available and hidden by default?  If you are unsure of how to hide and unhide columns, please watch some of the video tutorials, such as video 1 (around the 3:45 mark)
https://mycostpro.com/video-tutorials/

399

General Discussion / Re: Returns/Refunds

« on: February 02, 2017, 08:35:18 pm »

No, they will download.  If you download the sale BEFORE the return occurs, you can set the download date range to go back that far in the Account Info tab, and then it should update with the return amount.
Let me know if you have any trouble with that.

400

Frequently Asked Questions / Re: Returns

« on: January 31, 2017, 06:17:53 pm »

Hi,
As long as you have the current version of the sheet, returns should be handled if you update the period of time for that sold item again.  To change the number of days that you want the sold call to refresh, you can set the number of days in the account info tab.
It will fill in the refund amount when you update.
Let me know if you have any trouble with that.
Thanks,
Scott

401

Technical Support / Re: After update, can't find how to input Store Level

« on: January 30, 2017, 07:13:17 pm »

Hi,
The top rated seller FVF discounts are paid after-the-fact at the end of the month, so it doesnt actually reflect per line item.  Depending on how you prefer to represent the data there are a few options.
One of them being when you receive the approved refund notification at the end of the month, you can enter that in as a negative value line item in the Expense tab.  If you prefer to enter it per line on the sold tab, it can be done too, but it will be an estimate since you dont actually get the money until the end of the month.
Let me know what you have in mind.

Thanks,
Scott

402

MyCostPro Updates and Version History / Re: New Version Release 1/29/2017 - Download it Now!

« on: January 29, 2017, 06:50:14 pm »

Hi,
Please email me at support@mycostpro.com so I can work through this with you.  I am not sure what is going on without determining a bit more information.

403

MyCostPro Updates and Version History / New Version Release 1/29/2017 - Download it Now!

« on: January 29, 2017, 01:39:47 pm »

Hello everybody,
We have made a few updates, and unfortunately this time the new file is mandatory (the old version will be missing data if it is used after this point).
So please head over to the download page and get the new version (live as of   visit   https://mycostpro.com/download   with your download key

Don't forget to use the automated transfer to keep your old data when you get your new version, go to the account info tab and follow the steps after download.

New version is available as of the time of this post (1/29/2017): 
In this update:

MyCostPro
 * Fixed issues with multi-item combined checkout
 ** Note: Multi-item checkout will create one blank sales record, this is by design of eBay as they assign a blank sales record to group the combined checkout
 * Added active hyperlink to view eBay listings by clicking the Item Description in the Sold List, Active List, and Unsold List
 * Sold list is now returning Cancelled and Refunded transactions
 * Customer Master now sorting properly

And don't forget to check out our Affiliate Program!
 * Earn up to $6 per referral - see link for details - https://mycostpro.com/affiliate-signup/

404

General Discussion / Re: Returns/Refunds

« on: January 28, 2017, 08:45:17 am »

Hi,
The refund column is hidden within the Expenses section.
You can expand it by clicking the "Click Layout Assist:" button so it indicates "ON".
Then you click the double triangle above the Expense category bookmark, and it will show all of the hidden columns.
To keep any of these columns as unhidden you can delete the "h" at the top of the column.  When you are ready to rehide the columns again, you click the double triangle again, and then turn OFF the click layout assist button.

I hope that helps.
Scott

405

MyCostPro Updates and Version History / Current issue on Active Item list

« on: January 22, 2017, 09:57:08 pm »

THIS IS NOW RESOLVED.  THANK YOU FOR YOUR PATIENCE!

Hi.
Sorry everyone, there is currently a pop up message "...url..." on the active item update.
It will pop up once per active item that you have listed, so if you have a lot of items listed please dont run the update right now.
This is an inadvertent result of testing for future updates, so please forgive the hiccup.
This will be resolved ASAP!