Messages

391

Technical Support / Re: After update, can't find how to input Store Level

« on: January 30, 2017, 07:13:17 pm »

Hi,
The top rated seller FVF discounts are paid after-the-fact at the end of the month, so it doesnt actually reflect per line item.  Depending on how you prefer to represent the data there are a few options.
One of them being when you receive the approved refund notification at the end of the month, you can enter that in as a negative value line item in the Expense tab.  If you prefer to enter it per line on the sold tab, it can be done too, but it will be an estimate since you dont actually get the money until the end of the month.
Let me know what you have in mind.

Thanks,
Scott

392

MyCostPro Updates and Version History / Re: New Version Release 1/29/2017 - Download it Now!

« on: January 29, 2017, 06:50:14 pm »

Hi,
Please email me at support@mycostpro.com so I can work through this with you.  I am not sure what is going on without determining a bit more information.

393

MyCostPro Updates and Version History / New Version Release 1/29/2017 - Download it Now!

« on: January 29, 2017, 01:39:47 pm »

Hello everybody,
We have made a few updates, and unfortunately this time the new file is mandatory (the old version will be missing data if it is used after this point).
So please head over to the download page and get the new version (live as of   visit   https://mycostpro.com/download   with your download key

Don't forget to use the automated transfer to keep your old data when you get your new version, go to the account info tab and follow the steps after download.

New version is available as of the time of this post (1/29/2017): 
In this update:

MyCostPro
 * Fixed issues with multi-item combined checkout
 ** Note: Multi-item checkout will create one blank sales record, this is by design of eBay as they assign a blank sales record to group the combined checkout
 * Added active hyperlink to view eBay listings by clicking the Item Description in the Sold List, Active List, and Unsold List
 * Sold list is now returning Cancelled and Refunded transactions
 * Customer Master now sorting properly

And don't forget to check out our Affiliate Program!
 * Earn up to $6 per referral - see link for details - https://mycostpro.com/affiliate-signup/

394

General Discussion / Re: Returns/Refunds

« on: January 28, 2017, 08:45:17 am »

Hi,
The refund column is hidden within the Expenses section.
You can expand it by clicking the "Click Layout Assist:" button so it indicates "ON".
Then you click the double triangle above the Expense category bookmark, and it will show all of the hidden columns.
To keep any of these columns as unhidden you can delete the "h" at the top of the column.  When you are ready to rehide the columns again, you click the double triangle again, and then turn OFF the click layout assist button.

I hope that helps.
Scott

395

MyCostPro Updates and Version History / Current issue on Active Item list

« on: January 22, 2017, 09:57:08 pm »

THIS IS NOW RESOLVED.  THANK YOU FOR YOUR PATIENCE!

Hi.
Sorry everyone, there is currently a pop up message "...url..." on the active item update.
It will pop up once per active item that you have listed, so if you have a lot of items listed please dont run the update right now.
This is an inadvertent result of testing for future updates, so please forgive the hiccup.
This will be resolved ASAP!
 

396

Technical Support / Re: Custom Labels

« on: January 22, 2017, 06:19:41 pm »

Hi,
I am currently working on short focused tutorials, but for the moment you can see how to do it in the video tutorials that are on youtube:

https://www.youtube.com/watch?v=8jBAjI1O6Q8

https://www.youtube.com/watch?v=TQfZHZFNfJg&t=8s

https://www.youtube.com/watch?v=akCymtp198c

397

Current Events / 2017 USPS Postal rate increase

« on: January 22, 2017, 08:13:47 am »

As you may know, today the USPS postal rate increase takes effect...  here are a few links that display the various changes.
What do you guys think?  I guess its inevitable...


http://shippingeasy.com/usps-2017-shipping-rate-changes-flat-rate-priority-first-class-w-tables/
http://www.pitneybowes.com/us/postal-information/rate-change-info.html

398

eBay and PayPal Fees / A study of PayPal Micro Transaction fees vs Regular Fees

« on: January 18, 2017, 08:32:44 pm »

Not everyone knows, but there is a separate fee structure for PayPal for "micro transactions".
These fees follow a different rate than the normal rate at:  5% plus $0.05   compared to the standard rate of   2.9% plus $0.30.

What does this mean?
This means that smaller transactions dont have to pay such a large flat rate fee.  Imagine taking in a $0.50 payment when your flat rate fee is $0.30... thats a 60% fee just on the flat rate!

Whats the practical application?
Practically speaking, it means you can pay less fees for any payment received that is less than ~$12

Show me the numbers!
As you can see anything under $11.51 you will pay less fees if you setup a micro transaction account.  The catch is; you can only pick one fee structure per account, so you need to manage two accounts to take advantage of this.  But would you leave money laying on the street??
(SEE INFO-GRAPHIC BELOW)

https://mycostpro.com/images/paypal-fee-types.png

399

Feature Requests / MOVED: New Version Release 1/15/2017 - Download it Now!

« on: January 17, 2017, 05:53:22 am »

This topic has been moved to MyCostPro Updates and Version History.

http://forum.mycostpro.com/index.php?topic=16.0

400

Feature Requests / MOVED: New Version Release 1/7/2017 - Download it now!

« on: January 17, 2017, 05:53:09 am »

This topic has been moved to MyCostPro Updates and Version History.

http://forum.mycostpro.com/index.php?topic=10.0

401

Technical Support / Re: Upgrade notes?

« on: January 17, 2017, 05:50:22 am »

Thats a good idea, ill move them to their own category

thanks everyone

402

Technical Support / Re: sold listings didnt transfer to mycostpro

« on: January 16, 2017, 11:22:14 am »

Hi,
In the more recent versions of the sheet we changed the default query to 7 days.  But dont worry, you can still go back 90 days.
Just go to the account info tab and change the number of days to 90, and click the button.
Then the next time you run the sold list update it will grab everything from the last 90 days.  It doesnt matter if you already ran it for 7, it will update the rest and put it all in the correct order.
Then after that, every time you run the update it will get the data from the timeframe since the last time you updated it, so you wont need to mess with that account info section again if you dont want.

403

Feature Requests / Re: One button to change the $ to pound sign

« on: January 16, 2017, 11:18:00 am »

Tian,
Actually I just answered a similar question earlier today!  Changing the default currency is very high on our list of to-do items. 

Scott

404

Feature Requests / Re: After update, keep the hidden and unhidden status

« on: January 16, 2017, 11:15:25 am »

Tian,
Good question.  I will add it to our list of improvements to try to get implemented.  Currently only the data (below the headers) is getting transferred, so it doesnt include your hidden/unhidden column settings.

Thanks for the feedback!

405

Frequently Asked Questions / Re: Does MyCostPro Support UK users?

« on: January 16, 2017, 09:07:24 am »

The sheet works fine for eBay UK, but they may need to get a custom file from us to convert the default currency type.  It is one of the many planned updates to allow users to change their own default currency type, were trying to focus on the the largest requests first and work our way down.