Recent Posts

31

Frequently Asked Questions / offsite and pay per click promotions

« Last post by erks89 on September 07, 2024, 02:48:56 am »

does my cost pro take into account offsite and pay per click promotions also in account or do we have to add these manually?

32

Technical Support / Re: Adjusting new price for replenishable

« Last post by Scott on September 06, 2024, 05:23:15 pm »

You may consider changing the SKU and having two entries in product master in order to pull in from old price until the new priced inventory is all that remains. 

33

Technical Support / Re: Adjusting new price for replenishable

« Last post by erks89 on September 06, 2024, 06:11:03 am »

What if you still have stock of the old item cost price?
 

34

Technical Support / Re: Adjusting new price for replenishable

« Last post by Scott on September 06, 2024, 04:25:04 am »

Hi,
If you update the price on the Product Master sheet, it will only populate the updated (current) price to new sales.  When you download new sales it checks the current purchase price from the Product Master and pulls that value in to the Sold items side.

35

Technical Support / Adjusting new price for replenishable

« Last post by erks89 on September 05, 2024, 03:39:40 pm »

Hello,

How do we update new buy price compared to the old one without changing the previous profit/loss? Sorry i am new to this sheet and learning but i have new stock which i purchased cheaper for the same sku

36

General Discussion / Re: Sales Not Loading

« Last post by atamboli on August 13, 2024, 11:58:12 am »

I've done that and I still cannot get my ebay sales to load.

37

General Discussion / Re: Sales Not Loading

« Last post by Scott on August 06, 2024, 05:23:46 pm »

Hi,
Thanks for also contacting me by email and verifying the solution...  Just to update anyone else reading the post with a similar problem: the download duration needed to be reset.

38

General Discussion / Sales Not Loading

« Last post by swiowalady on August 06, 2024, 09:52:47 am »

Hello~
I'm trying to load my Ebay sales, but get a message that says there are no sales.  MyCost sent me to Ebay to confirm that Ebay has permission to share data with MyCost, but I still get the message stating that there are no sales to download.     

I'm not very "techy" and am not sure how to attack this problem.  Anyone got any ideas? 

Thanks!

39

Technical Support / Re: How to resize column and cell sizes

« Last post by Scott on June 22, 2024, 12:16:39 am »

Hi.
You can resize columns as you would normally in excel if you click the black FULL SCREEN button on the top right to display the column lettering.  Just drag the edge of the column lettering box to the left or right to resize.

You will notice some columns have an 'h' above them.  If you click the beige colored Hide 'h' Columns button, it will toggle between hiding those columns and displaying them.  You can add or remove an 'h' from any columns that you choose and then toggle between hiding them and displaying them with that button.

40

Technical Support / How to resize column and cell sizes

« Last post by Mazvol on June 21, 2024, 09:25:06 pm »

I would like to increase / resize the width of some cells and remove columns which I do not use, could I have some advice how please.