Recent Posts

1

Technical Support / Re: Cannot download sales from primary account

« Last post by Scott on July 22, 2019, 04:14:02 pm »

Hi,
Please contact me at support@mycostpro.com with your download key so I can check it out.

2

Technical Support / Cannot download sales from primary account

« Last post by Mr. Tee on July 22, 2019, 02:06:16 pm »

I have two eBay accounts. I cannot download sales from the primary account. Thought it might be the token. When I clicked get token it shows that the token is already registered. The second account is able to download sales.

3

Technical Support / Re: Need Help - Program Not connecting to Server during Initial Set-up

« Last post by Scott on July 19, 2019, 06:00:56 pm »

The cheapest version would probably be Office 2007, but any of the main versions after that will work.  I would just search your favorite marketplace (ie eBay, Amazon, google, etc) for the best deal.

4

Technical Support / Re: Need Help - Program Not connecting to Server during Initial Set-up

« Last post by skechermomma on July 19, 2019, 05:42:49 pm »

OK. TY for the info. Any suggestions on an inexpensive way to get Excel?

5

Technical Support / Re: Need Help - Program Not connecting to Server during Initial Set-up

« Last post by Scott on July 19, 2019, 05:31:40 pm »

Hi,
Windows 10 is fine, but MyCostPro needs to be run on a standard main version of excel, it wont work in an online or other spreadsheet applications such as open office.

6

Technical Support / Re: Need Help - Program Not connecting to Server during Initial Set-up

« Last post by skechermomma on July 18, 2019, 08:27:12 pm »

Windows 10
Have tried Excel Online, Trio Office and Open Office

7

Technical Support / Re: Need Help - Program Not connecting to Server during Initial Set-up

« Last post by Scott on July 18, 2019, 06:11:55 pm »

Im not sure, can you let me know the version of windows and version of excel you are using?

8

Technical Support / Need Help - Program Not connecting to Server during Initial Set-up

« Last post by skechermomma on July 18, 2019, 11:56:22 am »

Need Help - Program Not connecting to Server during Initial Set-up
I cannot even get the 'Message of the Day' popups to appear and all links are useless.
Am I dumb? (Maybe don't answer that)

9

Technical Support / Re: Sale date not showing

« Last post by Scott on July 15, 2019, 05:38:05 am »

Hi.  It sounds like from your email that when you downloaded the USA language pack for windows it fixed the issue... Let me know if you have any more trouble with it!  I will see what I can do in a future update so that isnt necessary, but im glad it worked for you.

10

Technical Support / Sale date not showing

« Last post by madbargain on July 14, 2019, 11:35:27 am »

Whenever I download sold items it doesn't show me date of sale. Column is empty. Also dashboard is showing zeroes because of that. I can't track how much I've earned. I'm located in Germany. Is this because of date format or?