Recent Posts

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1
Technical Support / Re: microsoft is blocking macros
« Last post by Scott on August 11, 2026, 07:05:08 pm »
Hi, There could be different things causing the macros to not run.  Here is a walk trough the possible causes:

Case 1: When file is first downloaded (first time use)

Files downloaded from the web, received by email, or pulled off a network share get tagged as external. Open one and you'll see a red notification bar saying macros were stopped because the file's origin isn't trusted, with no button to just allow it.

Fix:
Close the file.
In File Explorer, right-click it and choose Properties.
On the General tab, check the box near the bottom (something like "this file came from another computer").
Click Apply, then OK.
Reopen the file.

If you open files from the same folder often, add that folder as a Trusted Location: File > Options > Trust Center > Trust Center Settings > Trusted Locations.

Case 2: The file isn't blocked, macros are just off

Here the yellow notification bar has a button in it. Click it and macros run.

Excel's macro settings
Excel also has a general setting controlling how it handles macros overall: File > Options > Trust Center > Trust Center Settings > Macro Settings. Four choices:
Disable all macros without notification
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Technical Support / microsoft is blocking macros
« Last post by achseh on August 11, 2026, 01:30:21 pm »
I thought there was something a while ago that told how to make microsoft accept macros - can't find it now.  Help?
3
Technical Support / Re: August 2026 sales going into July 2026?
« Last post by Scott on August 07, 2026, 05:53:21 pm »
Im not sure based on that description alone...  Please contact me at support@mycostpro.com so I can gather some additional information from you.
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Technical Support / August 2026 sales going into July 2026?
« Last post by Creeperkat on August 07, 2026, 04:18:21 pm »
My August 2026 sales are not showing in my Annual Performance Analysis.  When I update my Sold Items, it says it downloaded "X' amount of sales. However, my numbers for August 2026 on all the reports are blank.  I am assuming they are going into July 2026. Any ideas how to fix this?
5
Technical Support / Re: Inventory list
« Last post by Scott on March 01, 2026, 04:29:10 pm »
I dont see why not, you can copy and paste into the Product Master tab.  If you need to see the excel ribbon bars, you can click the black FULL SCREEN button at the top right, and it will bring back the normal menus, row and column labelling, etc.
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Technical Support / Inventory list
« Last post by DTV65 on March 01, 2026, 04:10:06 pm »
Can I incorporate my excel inventory information to MyCostPro?
7
Technical Support / Re: No New Items Have Sold
« Last post by Scott on February 16, 2026, 09:46:28 pm »
It sounds like you need to reset your download duration.
On the account info / setting tab, change the number of days to go back to the missing sales (up to 90), click the 'reset duration' button, and then redownload your sales.
Let me know if you have any trouble still.
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Technical Support / No New Items Have Sold
« Last post by swiowalady on February 16, 2026, 06:58:21 pm »
When I ask the program to import my sales, it goes throught the steps but then I get the message that there are no new sales.  It hasn't grabbed any of my sales since January 11.

How do I get it to import my sales?

Thank you
9
Technical Support / Re: Why is my Selling Expense so high?
« Last post by Scott on July 10, 2025, 05:24:44 pm »
Hi,
Please check your Ad Fee column first, as it can be confusing.

Since ad fees are returned through the API at the LISTING level, and not at the TRANSACTION level, they will all be grouped into the first item that sells for that Listing.
So the totals should be correct, but that one listing may look very high.
Let me know if you have additional questions if that is the cause.
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Technical Support / Why is my Selling Expense so high?
« Last post by Dale on July 09, 2025, 06:01:03 pm »
I have just started using the program.  I've entered in my stock and costs, my Expenses, and downloaded EBAY data.
After the first sale I got, everything looked good. However, when I entered the second sale, the selling expense went way up.

I did put in zero for the product cost (intentional), could this be an issue?
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