Recent Posts

1

Technical Support / Re: request reply for my email

« Last post by Scott on January 05, 2021, 06:34:59 pm »

Hi,
I saw your email and replied, just reply back if you still have any trouble.

2

Technical Support / Re: request reply for my email

« Last post by Hunter on January 04, 2021, 09:16:49 pm »

I don't have access to the email tonight, but Scott should be able to answer sometime in the morning.  He has been under the weather today and likely missed a couple emails.  If your issue has to do with showing/hiding columns in the sold items page, simply press the "Click Layout Assist" button so it toggles on.  Click the arrows above each section divider to see all of the possible columns to show.  Remove the "h" above any columns you want to show by default and add an "h" above any column you don't want to be displayed.  I hope this helps, if not, Scott should be available soon to help.

3

Technical Support / request reply for my email

« Last post by WBird on January 04, 2021, 08:06:52 pm »

Hello, I have emailed support@mycostpro.com and guerillawarefare@gmail.com asking for assistance with my sheet and have not received a response. Help would be appreciated. I'm having difficulty with my column headings. Thank you.

4

Feature Requests / Re: MAKE IT WORK WITH A FREE SPREADSHEET PROGRAM

« Last post by Hunter on November 22, 2020, 08:26:50 pm »

We are very glad that you like the program! Unfortunately, we can't make it work with any free online spreadsheet programs because we use specific APIs that require Windows OS hooks. MyCostPro should be compatible with older versions of Excel back to 2007, so I would imagine you could find an outdated version for a nominal price. The security questions on the forum are definitely annoying but unfortunately necessary due to constant spam otherwise.  Good luck and happy eBay selling!

5

Feature Requests / MAKE IT WORK WITH A FREE SPREADSHEET PROGRAM

« Last post by joey on November 22, 2020, 04:38:33 pm »

hi, this is a great program however it doesn't work with libreoffice or excel online. i'd like to keep using this but i'm not buying excel just for this. email me if you ever make it work with any free spreadsheet program. thanks

p.s.  your quite over the top with all the security questions..totally unnecessary

6

Feature Requests / Re: Full eBay Start Date

« Last post by Hunter on November 19, 2020, 07:34:31 pm »

I guess we didn't think it would ever be necessary to see a time of day with the listing date.  I just made an update to the server code to pass that information to the spreadsheet.  You will have to change the cell formatting from its default setting, but there should now be a time there along with the date.  If you want this information for data already in the sheet, you will need to delete the current date in that column for those items and reset your download duration in the settings section of the sheet far back enough to re-download those sales on your next sold list download.  Once downloaded, the new date including time of day should populate.  Thank you for the suggestion, and we hope you are finding MyCostPro useful!

7

Feature Requests / Full eBay Start Date

« Last post by stevedemena on November 19, 2020, 02:43:45 am »

Hi,

I sell CDs and have over 5,000 listings. I file the CDs in my storage by the date of the listing. I wish the sales report could show the FULL date and time, like 10/04/20 04:56
I have adjusted the formatting of that cell to include the time but it's all zeroes, so the time must not be in there.

Thank you.

8

Frequently Asked Questions / Re: Couple Questions about Shipping and Manual Input if Needed

« Last post by Scott on November 08, 2020, 02:39:56 pm »

Hi,
Thank you for the kind words first of all!
We dont have a way to get the 3rd party shipping information, so unfortunately it can only automatically populate the shipping for items shipped through ebay.

To manually fill in shipping you can directly put it in the shipping cost column.
MyCostPro is designed that it will never overwrite any user inputs, so once you put it in, it wont mess with it.

Let me know if you still have any trouble!

Scott

9

Frequently Asked Questions / Couple Questions about Shipping and Manual Input if Needed

« Last post by cherd on November 08, 2020, 01:01:32 pm »

First, have been a long time user and love this program, thanks.

My question(s) revolve around shipping costs, and manual input location if needed.
I don't always use eBay shipping because eBay doesn't always present me with the cheapest option, so I use another service to utilize cubic rates. 
The shipping costs when purchased using eBay shipping always populate, when I use the other service the cost remains blank and I understand why that happens using a third party.
I have looked and haven't seen or didn't understand if there was a way to populate the cost of shipping on eBay when using a third party shipping service.  I didn't know if you possibly knew a way or if it easier for me to manually input the cost when I use the third party?  And if manually I do manually input the information, where is the best place to input that information and not mess up any formulas within the workbook?

Thanks in advance

10

Technical Support / Re: Trouble with sales downloads

« Last post by cherd on October 05, 2020, 08:47:55 pm »

Thank you, fixed and running like normal.