Recent Posts

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MyCostPro will now include the 12 digit Order Number xx-xxxxx-xxxxx in the Transaction details of your sales (no download required if you unhide the column in the Transactions section).

A new version of the MyCostPro download is available where the column will be visible by default.
- This download also fixed bug that prevented all "x" marked Active Listings from transferring to Product Master if you had over 1,000 Active Listings

As always, you can get the newest version here with your download key and user ID:
https://mycostpro.com/download

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General Discussion / Re: Charged Shipping vs Actual Shipping
« Last post by Scott on July 24, 2020, 08:56:47 pm »
Hi,
To correctly fill in the shipping cost that you pay, please make sure you are enrolled in the (free) eBay selling manager program, and that you are shipping through ebay shipping.
Otherwise, the eBay API will populate the shipping cost as the amount that you charge for shipping (because it doesnt know the actual cost).

If this doesnt address your issue, please let me know!

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General Discussion / Charged Shipping vs Actual Shipping
« Last post by dbollenbach on July 24, 2020, 07:36:16 pm »
I am new to MyCostPro and so far I am very pleased with the interface and the reports, but I have one major (technical?)issue:

I have downloaded 90 days of ebay sales (SOLD ITEMS). All the information seems to have populated correctly except shipping. The numbers in the expense column under Postage show the amount I charged the customer for shipping, but not what I actually paid for the shipping after my discount. I wanted to get an accurate Net Profit, so I entered the actual costs manually for each item, but even when I looked at the SNAPSHOT it appears it is using the shipping charged vs actual shipping paid. How do I correct this?

Donna
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Technical Support / Re: Printing question
« Last post by Scott on July 18, 2020, 06:27:49 am »
From the ribbon bar go to File, and select print;  you can change your printing settings there.
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Technical Support / Re: Printing question
« Last post by TEN420UTAH on July 17, 2020, 07:55:50 pm »
Hello

When I press the in-sheet print button a tiny window pops up very quickly and disappears in full screen or not.
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You should be able to go into the sheet settings and manually set the eBay call duration. It defaults to just get all sales information from your previous download, but if you back it up a day or two (to whenever the item originally sold), the item will be re-downloaded with the shipping information included. See #3 on the faq for the how-to and an animated gif.  Feel free to let us know if you need more help!
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Hello

Last night I updated my Sold Items list before I had purchased shipping. This morning after preparing and paying for shipping, I went into MCP and went to Sold Items List and did a Download Sales from Ebay, and the items I had downloaded last night did not update with Tracking Number, or shipping fees. I then put the SS into Full Screen Mode and deleted the two item line rows that I am trying to update. I then clicked on Download Sales from Ebay, and nothing appeared for the item lines I had deleted.

How does one update Sold Items, besides manually entering data, that have been downloaded prior to purchasing postage?

thank you
CK
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Technical Support / Re: Printing question
« Last post by Scott on July 17, 2020, 04:54:55 am »
Hi,
How are you initiating the print process?

To view the full normal ribbon bar options, you can hit the FULL SCREEN button in the top right, and you can have access to all of the normal printing options you have.
Let me know if you you still have trouble!
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Technical Support / Printing question
« Last post by TEN420UTAH on July 16, 2020, 11:50:33 pm »
Hello, accidentally posted this to faq earlier, fixed that...

I've noticed when printing a report my excel is defaulting to "quick print" or bypassing the print screen dialog.  I have been unable to figure out how to change this.  I would prefer the choice to print in black & white or color.

Advice?

Thank you from a fellow eBay seller & mycophile ; )
-Peter
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Technical Support / Re: Adding a second user?
« Last post by Scott on July 15, 2020, 05:30:13 am »
Hi, the authorization is built into the MyCostPro file when you save it (in the form of the download key that you pasted in).
So you can share it the way you would share any other excel file.  It could be saved to a shared drive, etc.
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