Recent Posts

21

Technical Support / Re: Shipping Information Not Downloading

« Last post by Scott on July 31, 2023, 06:27:22 pm »

One last question, are you using USPS, or UPS or FEDEX (or other).
And can you email me your download key and one of the sale IDs that didnt return the shipping information to:  support@mycostpro.com

22

Technical Support / Re: Shipping Information Not Downloading

« Last post by Sherr on July 31, 2023, 06:04:39 pm »

No, the issue is not covered in the link you provided. The process for purchasing these labels is the same process I always use and it has not been a problem up until 3am EST this morning.

I purchase labels, one at a time, using available funds. All labels are domestic.

There is an issue. I don't know if it's with the spreadsheet or if it's with eBay. I'm assuming eBay.

23

Technical Support / Re: Shipping Information Not Downloading

« Last post by Scott on July 31, 2023, 05:10:40 pm »

Hi,
There are several known limitations to the new shipping API information, including the one you already covered (making sure you payed with ebay funds (not paypal))
Please let me know if none of the items in this link cover your situation:  https://forum.mycostpro.com/index.php?topic=370.0

We will continue to follow up on those with the ebay API support team, just let us know if your issue is not explained there.

24

Technical Support / Shipping Information Not Downloading

« Last post by Sherr on July 31, 2023, 02:38:39 pm »

Hi,

Starting around 3am EST this morning, the shipping data is not being downloaded. These are labels purchased with available funds, so they should show. I reported the issue on the eBay technical forums but the thread was moved to with API developer forums, so I thought I'd check here.

Any news on what's the problem? Is it eBay or is it the spreadsheet?

Thank You

25

Feature Requests / Re: Received Date column

« Last post by Scott on July 23, 2023, 05:26:49 pm »

Hi,
I would recommend re-labeling headers on "extra" columns that are unused as opposed to inserting new columns.
They have been inserted to allow extra inputs that were not originally implemented.

26

Feature Requests / Received Date column

« Last post by Creeperkat on July 21, 2023, 02:46:50 pm »

Hello,

  I was wondering if it would be possible to add a RECEIVED DATE column next to PURCHATE DATE column.  This would help keep track of purchases I have made to make sure I have received them to resell.  If it can't be added in a future release, will it harm anything if I add it myself?

27

Frequently Asked Questions / Re: every now and then one of my ebay sales does not show on the sold item list

« Last post by Scott on July 12, 2023, 05:47:14 pm »

This is a good suggestion but the main reason is that some large sellers data is slow to return even with our 18x multithreading.
We have an adaptive solution in mind that hopefully we can release with the next major update.
We try to make all of our updates transparent to the users so they dont need to download a new copy of MyCostPro, but what we have in mind will require a new download.

28

Frequently Asked Questions / Re: Ebay Store subscription

« Last post by Scott on July 12, 2023, 05:43:07 pm »

As far as we are aware we are capturing everything.  The eBay store fee is just kind of in a different category of fee which is why it doesnt get captured in our current flow of API calls.
Please let us know if you think you are missing anything from any particular sale and we can check the background data for it.

29

Frequently Asked Questions / Re: every now and then one of my ebay sales does not show on the sold item list

« Last post by reallytalljon on July 12, 2023, 03:41:50 pm »

Another suggestion is to keep the duration as 90 days, as UPS and Fedex charges usually happen 1-3 weeks after the sale.  I have to manually change it every time.

30

Frequently Asked Questions / Re: Ebay Store subscription

« Last post by reallytalljon on July 12, 2023, 10:36:59 am »

Is there any other from Ebay that is not being captured by the spreadsheet?  It feels like Ebay has changed the fee names over the years and want to make sure that your spreadsheet is keeping up.