Recent Posts

11

Feature Requests / Re: Tell us your favorite feature and an area we could improve upon...

« Last post by Creeperkat on October 31, 2023, 09:49:46 am »

It would GREAT if there was some sort of inventory management based on sales.  For example, if there was a quantity field on the Product Detail Page and if that SKU has a sale on eBay, it reduces the quantity.

12

Technical Support / Re: August Sales Not Importing

« Last post by RustyMart on October 16, 2023, 11:05:01 am »

Worked!! Thanks so much.

13

Technical Support / Re: August Sales Not Importing

« Last post by Scott on October 15, 2023, 09:53:57 am »

It sounds like you already reset your download duration to 90 days and you are still missing your sales.  However, this is the most likely solution, if you can try this step again:  type in 90, be sure to hit the 'reset duration' button, and then re download your sales.
If you still have any trouble please let me know at support@mycostpro.com and I can look into it further for you.

14

Technical Support / August Sales Not Importing

« Last post by RustyMart on October 12, 2023, 03:13:46 pm »

Have been using mycostpro for over a year and this is the first issue I've had importing sold products. I have all of July, September and am up to date in October. I only have August 1 and 2 showing up and not the rest of the month. I have multiple sales everyday and have made sure the setting reflect pulling in 90 days of sales. Any help would be appreciated. Thanks!

15

Technical Support / Re: Descriptions missing

« Last post by Scott on August 29, 2023, 06:07:39 pm »

Hi,
Im not exactly sure which descriptions you are mentioning.  Can you contact me at support@mycostpro.com and attach a copy of your file so I can see what you mean?

16

Technical Support / Descriptions missing

« Last post by Fireworks on August 29, 2023, 11:46:59 am »

Hi - I am downloading data from ebay, BUT the data minus the descriptions are coming in.

When I do a sort by date - the blank descriptions don't go to the top.  Rather I find them at the bottom .  When I enter a description and resort - they come out in order.

I've been using the program/app for over a year.

Can you tell me what is going on please.

Thanks

Ellie

17

Feature Requests / Re: Tell us your favorite feature and an area we could improve upon...

« Last post by william_b_noble on August 14, 2023, 11:01:42 pm »

I would very much like to set the number of days to DL that the program defaults to a value greater than 1, generally when set to 1 it never downloads anything, so I have to set it to 2 or 3 and then all is good - it would be trivial to allow a way to save a value as the new "return to this value after the next DL"

18

Technical Support / Re: Shipping Information Not Downloading

« Last post by Scott on August 01, 2023, 05:05:23 pm »

Thanks for the info, I just sent you a reply email.
I was able to see the shipping prices for the examples you sent so just let me know if you still have any issues.

19

Technical Support / Re: Shipping Information Not Downloading

« Last post by Sherr on July 31, 2023, 06:50:54 pm »

I just emailed the info to you.

This morning I had four more labels to buy and when importing, the shipping info did not come with them. I just reran the download, which is about 5 or 6 hours later, and they did update with the shipping info.

However, there is a block of labels from early this morning, as mentioned, that will not update with shipping info.

Maybe they fixed the problem and it was a temporary glitch?

I won't know till I pack more orders on Tues night, but if it happens again I'll make sure to let ya know.

If you figure it out, please let me know. eBay has been very problematic, lately.

Thank You!

20

Technical Support / Re: Shipping Information Not Downloading

« Last post by Sherr on July 31, 2023, 06:37:46 pm »

They're all USPS and I will mail you the info you need. Give me just a moment. Thank you