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Author Topic: February thru June Sales Not in MyCost Pro  (Read 476 times)

swiowalady

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February thru June Sales Not in MyCost Pro
« on: January 07, 2025, 08:54:34 pm »
I came to print my 2024 reports for taxes, but my data for February 1-June 30 is gone.  It had been there because I always check after I download my sales.  Any chance it's still "living" out there somewhere and that it can be recovered?
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Scott

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Re: February thru June Sales Not in MyCost Pro
« Reply #1 on: January 07, 2025, 09:10:08 pm »
Hi,
No, our servers only gather the API data and send it to be stored locally on your file on your PC.
We do not retain any of the seller data (by design).  If you choose to send a copy of the file to support@mycostpro.com I can see if it is there still and just not showing up on the reports for some reason.
Please let me know by email if you would like to proceed with mentioned or if I can be of further assistance.
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