Messages

1

Technical Support / Cannot download sales from primary account

« on: July 22, 2019, 02:06:16 pm »

I have two eBay accounts. I cannot download sales from the primary account. Thought it might be the token. When I clicked get token it shows that the token is already registered. The second account is able to download sales.

2

Technical Support / Re: Cost Of Goods Is Blank

« on: October 14, 2017, 01:00:11 am »

It worked. Not sure what I did wrong the first time I pasted the formula. Thanks Scott I always appreciate your timely response.

3

Technical Support / Cost Of Goods Is Blank

« on: October 12, 2017, 10:00:42 pm »

Under Reports Annual Performance Analysis my Cost Of Goods cell for October is blank. When I click full screen I can see a formula for all the past months and future but no formula for October. Not sure how it became blank. Thought I could copy and past from another month and change the cell letter but it looks like the cell is locked. What needs to be done to fix this.

4

Frequently Asked Questions / Re: Can not download sales to MyCostPro after eBay password change

« on: September 23, 2017, 10:10:04 pm »

Thanks for getting back to me. I was having MyCostPro withdraws. Love the spreadsheet also got one for my wife's store. Sending my info now.

5

Frequently Asked Questions / Can not download sales to MyCostPro after eBay password change

« on: September 22, 2017, 11:12:52 am »

Had to change my eBay password now I cannot download sales to MyCostPro. Thought I needed a new token but don't know howto do it if that is the problem. Can you help me?

6

Frequently Asked Questions / Re: Returns

« on: February 01, 2017, 03:15:44 am »

Thanks for the quick response. Appreciate the customer service and the ongoing updates.

7

Frequently Asked Questions / Returns

« on: January 31, 2017, 09:58:51 am »

How are returns and partial refunds handled in MYCOSTPRO. I have been wondering this the last couple of weeks. Now I have three returns on the way back to me.

8

Technical Support / Re: Upgrade notes?

« on: January 17, 2017, 12:23:18 am »

I was also looking for the upgrade notes. I didn't see anything on MYCOSTPRO.COM but I did find it right here in the Forum. Look in the Feature Requests Category. Maybe it would be nice to have a separate Category that is Version Release Notes. A read only of upgrade notes for each new version.   

9

Feature Requests / Re: Freeze Item Title

« on: December 29, 2016, 12:39:48 am »

Thanks for the answer.  Exit full screen mode helps me. Nice to have the ribbon bar and I love having access to the tabs at the bottom of the screen. Makes it easy for navigation.

10

Feature Requests / Freeze Item Title

« on: December 28, 2016, 01:01:09 am »

Be able to freeze Item Title column so you can scroll across other columns. This way you know easily what data goes to what item without counting down cells. Maybe access to the view tab in Excel to select freeze panes or click the top of the column to freeze it.

11

Frequently Asked Questions / How do I get Item Purchase Price to auto-populate to the Sold Item List

« on: December 27, 2016, 11:49:44 pm »

I don't see a cell to keep track of my Active Item Cost. I see on Sold Item List a spot for Item Purchase Price. I was hoping my cost of an item in the Active Item List would auto-populate in the Sold Item List. Is there a way to keep track of my item cost