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Author Topic: Can not download sales to MyCostPro after eBay password change  (Read 18217 times)

Mr. Tee

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Can not download sales to MyCostPro after eBay password change
« on: September 22, 2017, 11:12:52 am »
Had to change my eBay password now I cannot download sales to MyCostPro. Thought I needed a new token but don't know howto do it if that is the problem. Can you help me?
« Last Edit: September 22, 2017, 02:45:21 pm by Mr. Tee »
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Scott

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Re: Can not download sales to MyCostPro after eBay password change
« Reply #1 on: September 23, 2017, 04:21:28 pm »
Hi,
Please email your user information privately to the support@mycostpro.com email address and we will reset your token so that it will direct you to eBay to authorize it next time you use MyCostPro.
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Mr. Tee

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Re: Can not download sales to MyCostPro after eBay password change
« Reply #2 on: September 23, 2017, 10:10:04 pm »
Thanks for getting back to me. I was having MyCostPro withdraws. Love the spreadsheet also got one for my wife's store. Sending my info now.
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Scott

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Re: Can not download sales to MyCostPro after eBay password change
« Reply #3 on: September 24, 2017, 05:39:39 am »
Awesome!  I replied back to your email, thanks for the kind words  :)
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