Author Topic: help needed  (Read 13863 times)

larful

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help needed
« on: January 14, 2023, 12:23:03 pm »
I have messed up all my info and would like to start over with a start date of 1/1/23
i am unable to change the # days to go back .how do i do so?
Larry

Scott

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Re: help needed
« Reply #1 on: January 14, 2023, 12:50:12 pm »
This is done on the account info / settings tab.
Change the number of days there, click the 'reset duration' button, there will be a pop up, aknowledge that, and then re download your sales.
Let me know if you still have any trouble.

larful

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Re: help needed
« Reply #2 on: January 14, 2023, 01:41:26 pm »
I still have no columns listed except item # and descripotion.
I may have messed this up when  improperly attempting to delete sales before 1/1/23.

Scott

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Re: help needed
« Reply #3 on: January 14, 2023, 04:08:51 pm »
It would be best to redownload a new copy of the file at:  https://mycostpro.com/download

And check out this post about how to delete sales properly incase you havent seen it:
https://forum.mycostpro.com/index.php?topic=374.0
« Last Edit: January 14, 2023, 04:10:34 pm by Scott »