Author Topic: Negative Postage Amounts  (Read 18553 times)

theparmans

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Negative Postage Amounts
« on: February 16, 2019, 11:48:50 am »
When I pull Sales the expense postage field is being fulled with a negative value or a value of 32 cents.  Where does this value come from.

Scott

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Re: Negative Postage Amounts
« Reply #1 on: February 16, 2019, 01:53:39 pm »
eBay returns a negative postage amount in some situations usually in order to correct for a shipping discount rule, or combined shipping adjustment.
In each case the sum of all shipping for the transaction should match the exact amount you paid, please email me at support@mycostpro.com with the sales record number if you want me to investigate further and tell you the exact tag that ebay has attached to that value.