Author Topic: Not downloading all my sold items from within a single day  (Read 1314 times)

HopefulHanger

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Not downloading all my sold items from within a single day
« on: November 08, 2018, 06:53:35 am »
When updating the sold list yesterday and again today, it is missing downloading 3 of 4 sales that I had on a particular day.  I have the call feature set to 90 days and have tried re-downloading sales a couple times and it is still missing those 3 items.

Scott

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Re: Not downloading all my sold items from within a single day
« Reply #1 on: November 08, 2018, 04:33:18 pm »
Hi,
The first thing I want to check is if you updated the number of days again the second time you ran the query.

Note that the number of days setting just applys to the NEXT download query that is made, after that it resumes being "since the last download"

So if it wasnt set it is possible those sales just werent available yet from the eBay API, and now it is no longer going back far enough to check for them.

Please try to reset the days to go back far enough again, and re run the sold inquery.

If that doesnt work for you, please email me at support@mycostpro.com with the missing sales record numbers, and I will investigate what is going on with them.