Author Topic: Unpaid/Cancelled orders  (Read 1982 times)

iDreamTechnology

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Unpaid/Cancelled orders
« on: April 13, 2017, 10:57:27 pm »
How does MyCostPro calculate the unpaid or cancelled I am seeing canceled or unpaid listings showing up in the SOLD item list
and it is preventing me from seeing and actual profit calculation.

Thanks

Scott

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Re: Unpaid/Cancelled orders
« Reply #1 on: April 14, 2017, 08:16:44 am »
Hi,
Yes, eBay returns unpaid items in the sold results because they are sold (even though they arent paid for).

In MyCostPro it will have "NONE" in the "Payment Method' column which is hidden by default.
If the item is cancelled it will show in the "refund given" column which is hidden by default in the expense section.

Check out the video tutorials to show how to hide/unhide the columns with extra data, and let me know if I can be of further help with this topic.