Author Topic: August Sales Not Importing  (Read 1394 times)

RustyMart

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August Sales Not Importing
« on: October 12, 2023, 03:13:46 pm »
Have been using mycostpro for over a year and this is the first issue I've had importing sold products. I have all of July, September and am up to date in October. I only have August 1 and 2 showing up and not the rest of the month. I have multiple sales everyday and have made sure the setting reflect pulling in 90 days of sales. Any help would be appreciated. Thanks!

Scott

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Re: August Sales Not Importing
« Reply #1 on: October 15, 2023, 09:53:57 am »
It sounds like you already reset your download duration to 90 days and you are still missing your sales.  However, this is the most likely solution, if you can try this step again:  type in 90, be sure to hit the 'reset duration' button, and then re download your sales.
If you still have any trouble please let me know at support@mycostpro.com and I can look into it further for you.

RustyMart

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Re: August Sales Not Importing
« Reply #2 on: October 16, 2023, 11:05:01 am »
Worked!! Thanks so much.