Author Topic: Active Items not transferring to Product Master  (Read 379 times)

68supply

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Active Items not transferring to Product Master
« on: August 17, 2021, 12:32:24 pm »
Hi, Items are updating in the Active List but records are not transferring when I click on "Click "X" from Active List".  What can I do to fix this?  I sent a couple emails regarding the issue as well but didn't receive a response.  Thanks.

Scott

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Re: Active Items not transferring to Product Master
« Reply #1 on: August 17, 2021, 04:14:41 pm »
Hi,
I dont see any missed emails, please send me a copy of your file to support@mycostpro.com and I will check it out.

68supply

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Re: Active Items not transferring to Product Master
« Reply #2 on: August 18, 2021, 01:00:56 am »
Thanks, I've been sending emails to scott@mycostpro... will send the emails to support going forward. 

68supply

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Re: Active Items not transferring to Product Master
« Reply #3 on: August 20, 2021, 04:15:00 pm »
Sent a couple emails to support@mycostpro.com but haven't receive a response.  Let me know if I should resend or if there's another address, thanks.

Scott

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Re: Active Items not transferring to Product Master
« Reply #4 on: August 20, 2021, 04:18:03 pm »
Try our gmail address, maybe the other domain is blocking it for some reason:  guerillawarefare@gmail.com


68supply

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Re: Active Items not transferring to Product Master
« Reply #5 on: August 22, 2021, 11:34:49 pm »
Sent to gmail on 8/20 and today.