Author Topic: token failure  (Read 153 times)

RobertA

  • Newbie
  • *
  • Posts: 2
    • View Profile
token failure
« on: September 30, 2019, 10:29:39 am »
says need to get new token but will not connect to ebay from within program.

Hunter

  • Administrator
  • Newbie
  • *****
  • Posts: 29
  • https://mycostpro.com
    • View Profile
    • MyCostPro
Re: token failure
« Reply #1 on: September 30, 2019, 04:40:46 pm »
There is likely a certificate chain issue with eBay's authentication page that is causing issues in older versions of MyCostPro.  You can check your eBay token status and re-authenticate at any time from our token status page.  Go here: https://mycostpro.com/ebay-token-status/
You will just need your download key.

RobertA

  • Newbie
  • *
  • Posts: 2
    • View Profile
Re: token failure
« Reply #2 on: October 02, 2019, 12:04:43 pm »
Fixed the issue. Thanks

Hunter

  • Administrator
  • Newbie
  • *****
  • Posts: 29
  • https://mycostpro.com
    • View Profile
    • MyCostPro
Re: token failure
« Reply #3 on: October 02, 2019, 05:55:21 pm »
Glad to help. You may have to renew your token this way again in 18 months, but you should be good for that long at least.