Importing Ebay sales not working

[alexmaia2397]

So I try to import my ebay sales and it keeps saying no new items sold. It had been working fine, and I had also been manually importing sales from other platforms. But now it wont work. I tried resetting the thing on the account page, changing around how many days it pulls from etc but nothing works it just keeps saying no new items sold. They have all been paid and shipped but wont pull.

[Scott]

Hi,
If you are manually inputting sales, you can do this successfully, but you must input all of the required fields (or it will lead to this issue you are having).

The required fields that need to be filled in for manual entries are:
(Note: you can fill in as much additional information as is suited for the entry, but these need to be filled in at minimum)

"Item/Transaction ID (Unique)" - this can be filled in with any unique value

"Quantity" - self exlanatory

"Sale Date" - self explanatory

"Month Sold" - First day of the month of Sale date, can be populated by formula if you choose

"Sale Price" - self explanatory

[alexmaia2397]

So my problem right now isn't the manual sales they are working fine I have all those fields filled in and it pulls them and shows them in profit etc. But now when I try to download my ebay sales to be imported they show "No new items sold"

[Scott]

Please email me at support@mycostpro.com with a copy of your file.

[alexmaia2397]

I sent you it. Thanks

[Scott]

Thanks, I replied to your email