Recent Posts

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91
General Discussion / Importing Historic Sales?
« Last post by cheeseroc on January 01, 2024, 07:48:30 pm »
Starting using the software in June and it is amazing.  Looking at my annual report and I think it would be awesome if I could add my first quarter sales into the excel.  I downloaded my sales history from ebay.  Is it as simple as cutting and pasting into my sold items tab or is there a tutorial on how to do it?  Looking forward to 2024!
92
Current Events / Happy New Year 2024! Getting started with the year and upcoming plans
« Last post by Scott on January 01, 2024, 10:03:55 am »
Happy New Year!
Congratulations on a successful year of selling, and best of luck for this new year.

In this post, I will go over a few points for the new customers that joined us last year, and then I will share our immediate plans and some future roadmap items.

To get started in 2024, please note that MyCostPro is not tied to a specific year. 
You do not need to download a new file to continue to gather your selling information.

I do recommend saving a backup file containing your 2023, just in case anything happens.  One way would be to email the file to yourself; then it will be in the cloud for you to retrieve for as long as you have that email account.

If you prefer to have a clean new file each year, that is fine too!  You can save your current file as its own file name:

-Click the black FULL SCREEN button near the top right, that will display the ribbon bar. 
-Select File->Save As... and rename the file MyCostPro2023.xlsm (or whatever you choose).

Then navigate here to get a new copy for your new year's sales:  https://mycostpro.com/download
When you first open the program:
-Input your existing (same as before) download key
-Go to the Account Info / Settings tab
-Set your UTC offset to synchronize the ebay sales to your timezone
-Change the number of days to 1, 2, etc. to go back to the beginning of the year
-Download your sales
-Check to see if any sales are included from the previous year that you don't want to include
-If there are some, click the black FULL SCREEN button so that the row numbering is displayed
-Right click the row number of the transaction from the previous year, and select delete... this method safely deletes the entire transaction.

If you have any problems, don't hesitate to post them here or email me at support@mycostpro.com.
I prefer questions to be asked here, so they can potentially help other users by seeing the answer.  However, you can always email me directly.

OK, now I will get into our current plans.

We have been working on an update, and when it is a bit closer to being released, I will make a new post about it.  I think everyone will like the new content.
I don't want to over-promise on it, but the intention is to streamline a few things and make data that you want to see more immediately accessible.  Let's call this the "Dashboard" update.

When the Dashboard update is close to being finished, I will send copies to the users who have expressed interest in being beta testers.

-Email me with the subject: Beta tester volunteer   if you want to be included in this or future beta tests at support@mycostpro.com

After getting feedback from beta testers for a short period, we will make some final changes and then make the new version available for general download.
NOTE:  This update will require the Excel 365 app on Windows.  If you don't have 365 (which you should consider getting it because it has lots of feature improvements) don't worry - your existing MyCostPro will continue to function in the previous version of excel.

The next roadmap item after the Dashboard update is to reprogram the internal code of the MyCostPro program.  This will sort of be like an engine tune-up; it will make future improvements much quicker to implement, and it should improve the overall speed and responsiveness of the program.
In this phase (based on customer feedback), it may be possible to reintegrate the non-365 compatibility, but we need to hear from you all if that is something which is important to you.

As always, we are also continuously making updates to our servers which grants us the flexibility and adaptability to follow along with the living, ever-changing ebay API...transparent to you users!  If there are any server changes we make that we think may impact anyone, we will post it to the MOTD and the FORUM version history page.

This post is getting a bit long, so I'll wrap it up here...happy new year once again!
Scott
93
Frequently Asked Questions / Re: what about cancellations
« Last post by Scott on January 01, 2024, 08:24:39 am »
Sorry, I was just browsing through here and saw my response was cut off... 
Ebay API handles cancellations differently than returns.  Cancellations stop getting sent through the API after the cancellation, and a return keeps being sent, but with the refund information added.  So if you cancel a transaction, there is no signal to tell the program to refund the sale, you would need to either add a refund or delete that transaction row manually.  I hope that helps.
94
Current Events / Re: 2024 Updates
« Last post by Scott on December 30, 2023, 04:58:00 pm »
Hello, thanks for the question.  I will make a more detailed post about this very soon, but in the mean-time here is a quick reply.

While there is a big update coming out soon, it is important to note that MyCostPro is not a single year product.  It will continue to function year over year for as long as you choose to subscribe.
If you prefer to have your data on a clean new sheet, you can choose do that as well by simply downloading a new copy of the MyCostPro file and saving it with a different name:

http://Https://mycostpro.com/download

We continuously make behind the scenes updates to our servers throughout the year which are constantly adjusting for ebay API changes (etc).
These changes are implemented without the need of a new spreadsheet download, and we typically only list these updates in the public change logs if they will have some impact on the users (if they need to re-download sales or something like that).

In summary:
1. We are continuously updating the software (server-side), but it is transparent to the user.
2. A "new 2024" download is not required to continue using MyCostPro.

With that being said, I am working on a big update with some features that I think everyone will find really useful, but it may not be ready right from the beginning of the year.
You can continue to use your MyCostPro file as is, or create a new one for 2024, and when the new update is ready it will have a process to automatically transfer your data over to it.
I will post here and on the MOTD when more information about the release window is available.
95
Frequently Asked Questions / Re: Version in Use
« Last post by Scott on December 30, 2023, 04:46:52 pm »
Hi,
Please look in the top right corner of the Home Page tab.  Under the FULL SCREEN button and above the logo.
This was only added to one of the most recent updates though, so if that version is not there you are not on the latest version.

Let me know if you need any more information about this.
96
Current Events / 2024 Updates
« Last post by Fireworks on December 30, 2023, 02:08:04 pm »
When will the 2024 updates be available

and where?
97
Frequently Asked Questions / Version in Use
« Last post by BobDavid on December 30, 2023, 07:55:19 am »
Where can I find out exactly what version of the sheet I am using?  I cannot find that information.  Thanks
98
Technical Support / Re: Refunds Not Populating
« Last post by lexyluther54 on December 24, 2023, 07:23:57 pm »
Thank you so much for your help!
99
Technical Support / Re: New Year 2024 question
« Last post by Scott on December 18, 2023, 07:47:13 am »
Dont worry, its not a dumb question.
You have the option to simply continue using the existing spreadsheet, the reports will separate out the data between the years / months for you.
If you prefer to have a clean start, you can simply download a new copy and save it with a different file name, and begin downloading on that version from 2024.

Let me know if you have any additional questions.
100
Technical Support / Re: Refunds Not Populating
« Last post by Scott on December 18, 2023, 07:45:27 am »
If you have already downloaded your sale that is refunded prior to the refund being issued, you will need to reset the download duration in the account info / settings page, click the 'reset duration' button, and then redownload your sales.
Any newly available information from the API will fill in if that cell is blank (ie refund amount)
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