81
Frequently Asked Questions / Version in Use
« Last post by BobDavid on December 30, 2023, 07:55:19 am »Where can I find out exactly what version of the sheet I am using? I cannot find that information. Thanks
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Welcome to the MyCostPro forum! This is the place to discuss anything MyCost.
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82
Technical Support / Re: Refunds Not Populating
« Last post by lexyluther54 on December 24, 2023, 07:23:57 pm »Thank you so much for your help!
83
Technical Support / Re: New Year 2024 question
« Last post by Scott on December 18, 2023, 07:47:13 am »Dont worry, its not a dumb question.
You have the option to simply continue using the existing spreadsheet, the reports will separate out the data between the years / months for you.
If you prefer to have a clean start, you can simply download a new copy and save it with a different file name, and begin downloading on that version from 2024.
Let me know if you have any additional questions.
You have the option to simply continue using the existing spreadsheet, the reports will separate out the data between the years / months for you.
If you prefer to have a clean start, you can simply download a new copy and save it with a different file name, and begin downloading on that version from 2024.
Let me know if you have any additional questions.
84
Technical Support / Re: Refunds Not Populating
« Last post by Scott on December 18, 2023, 07:45:27 am »If you have already downloaded your sale that is refunded prior to the refund being issued, you will need to reset the download duration in the account info / settings page, click the 'reset duration' button, and then redownload your sales.
Any newly available information from the API will fill in if that cell is blank (ie refund amount)
Any newly available information from the API will fill in if that cell is blank (ie refund amount)
85
Technical Support / New Year 2024 question
« Last post by createdreams2419 on December 17, 2023, 11:10:53 pm »I know this is dumb question but how do i start a new spreadsheet when the new year starts. Im nt sure how to do that
86
Technical Support / Refunds Not Populating
« Last post by lexyluther54 on December 17, 2023, 02:08:47 pm »I see that my refunds have not come through for a couple of months.
Not sure what the issue is.
Any suggestions?
Not sure what the issue is.
Any suggestions?
87
Feature Requests / Re: is there any way to set the default number of days to DL from ebay to >1?
« Last post by Scott on December 04, 2023, 07:30:04 pm »Hi,
The current version is: 20230216.1, I think you have the current one but typed it in wrong in your post.
The current version is: 20230216.1, I think you have the current one but typed it in wrong in your post.
88
Frequently Asked Questions / Re: what about cancellations
« Last post by Scott on December 04, 2023, 07:27:55 pm »The eBay API handles
89
Technical Support / Re: December 2023 Sales Analysis Not working
« Last post by Scott on December 04, 2023, 07:25:36 pm »Hi,
I will have to check your file to see if I can some find some issue. Can you send it to me at support@mycostpro.com ?
I will have to check your file to see if I can some find some issue. Can you send it to me at support@mycostpro.com ?
90
Technical Support / December 2023 Sales Analysis Not working
« Last post by Fireworks on December 04, 2023, 09:09:47 am »Hi -
Data is importing but the not updating in the Monthly analysis page. It is updating in annual anaylysis page.
Everything was working fine in Nov.
Please advise.
Fireworks
Data is importing but the not updating in the Monthly analysis page. It is updating in annual anaylysis page.
Everything was working fine in Nov.
Please advise.
Fireworks