Recent Posts

71

Technical Support / After "Back End" upgrades, I can't auto update or sync with One Drive

« Last post by Suavepenguin on April 09, 2024, 07:34:42 pm »

Scott, since the first of the month or so, MyCostPro no longer can be set to Auto Update to One Drive. It keeps telling me the file already exists, to do a 'Save As" to overwrite the file. It doesn't work. All other files on my PC update to One Drive, just not MyCostPro.....any ideas?

72

Frequently Asked Questions / Re: Fill In Product Master Details

« Last post by Suavepenguin on March 25, 2024, 08:06:22 pm »

Hey Scott-

Thanks for the reply. The thing is, I always move my items to the Product Master from the Active list so I can enter my cost in. So, strange then that the one time I clicked that "Fill In Product Master Details" button, I thought that it might have actually deleted the item from the Product Master, because when I when to the Product Master sheet, the sold item was not there.....must have been one of the few times I neglected to copy a listing from the Active List to the Product Master. But wait, that can't be the case, as MyCostPro calculated my profit correctly, meaning it must have been in my Product Master. Hmmm..

73

Frequently Asked Questions / Re: Fill In Product Master Details

« Last post by Scott on March 25, 2024, 05:27:04 pm »

Suavepenguin-
If there were sales that you had already downloaded prior to entering the matching information onto the product master tab, it will transfer it at that time (it normally transfers automatically when the sale is downloaded.)

74

Frequently Asked Questions / Fill In Product Master Details

« Last post by Suavepenguin on March 25, 2024, 05:32:07 am »

What does the "Fill In Product Master Details" button do in the Sold List? I have pushed it (no explosions!), but I don't see any action. Anybody know?

75

Technical Support / Re: Formula Problem

« Last post by Scott on March 15, 2024, 07:01:54 pm »

Hi.
It sounds like perhaps a circular reference error, im not sure how it might have gotten like that though.
If you send me a copy of your file to support@mycostpro.com I would be happy to take a look.

76

Technical Support / Formula Problem

« Last post by sellformel on March 15, 2024, 10:40:42 am »

Good Morning,

I have a problem with the formula for the tax document I am using for my ebay store. I am looking at the single month p&l and I am noticing that my gross income is not adding up and some of the other cells are doing the same. I also noticed a blue arrow going across several cells and I can't figure it out. I was wondering if you could explain to me how to fix this issue or if you could go in and fix it. I have a screenshot of the problem however the file is too large to upload so please contact me if you'd like to see it.

77

Technical Support / Re: Active Items Gone, error message

« Last post by Scott on March 14, 2024, 05:27:01 pm »

Hi, Thank you for alerting us and Im sorry for not posting here sooner that this was in process of being addressed (I just noticed this post).
We have heard back from the eBay Developer Support team that this issue is resolved.  (No further information was provided)

78

Technical Support / Re: Active Items Gone, error message

« Last post by Suavepenguin on March 14, 2024, 11:00:48 am »

Whatever the problem, it's working now. Obviously something on eBay's end!

79

Technical Support / Re: Active Items Gone, error message

« Last post by BrickHouse on March 14, 2024, 07:25:39 am »

I'm having the same issue.

80

Technical Support / Active Items Gone, error message

« Last post by Suavepenguin on March 13, 2024, 09:47:24 pm »

I went to download active items after listing some things, it emptied my Active Item list, says I have no Active Items, and I get this error message: Exception in eBayCall: Web Service Framework internal error. execute exception.

Help Scott!