Recent Posts

Pages: 1 ... 5 6 [7] 8 9 10
61
Feature Requests / Set when the year starts.
« Last post by Eha002 on January 28, 2024, 11:02:37 pm »
In my country the Financial Year starts on the first of July each year. So a calendar based YTD isn't helpful however a Financial YTD would be great to have.
62
Technical Support / API providing correct postage costs?
« Last post by SGARBER on January 23, 2024, 10:28:36 am »
Did you wave a magic wand?  If so, thanks much!

We were previously receiving postage costs for only a few of our sales each month.  Today, I pulled the "sold items" for January (so far), and the correct postage is being passed along.  Super.
63
Technical Support / Re: Refunds Not Populating
« Last post by achseh on January 22, 2024, 03:47:46 am »
Just what I needed - though my problem was sales not populating due to the eBay token needing to be refreshed.  Thank you!!!
64
Scott I haven't heard back from you.

I am not seeing anything, even in junk mail.
Can you try sending me an email with no attachments to see if it will come through?  Somewhere along the line your email is being rejected.
support@mycostpro.com
65
Scott I haven't heard back from you.
66
Sent again, thank you!
67
Technical Support / Re: Sales not showing for oct nov and dec on annual profit loss
« Last post by Scott on January 09, 2024, 10:00:06 pm »
Hi,
Can you send me a copy of your file to support@mycostpro.com
Im not sure what is going on with your file, but I will try to get it sorted out for you.
68
Hi,
If you sent me an email that I didnt reply to, it might have been diverted to my spam filter or something (I dont see any messages I have not replied to).
Can you try again to send it to support@mycostpro.com
Let me know here if you dont see a reply back from me within a few hours.
69
Technical Support / Re: Sales not showing for oct nov and dec on annual profit loss
« Last post by jcc on January 09, 2024, 08:36:17 pm »
Could I please get some help here for the annual P&L not showing any information for the last 3 months of 2023?  Please tell me what I can do to fix this. 
I want to start a new fresh page for 2024 but need to rectify this problem first. Nothing is showing on my dashboard either. Blacked out cells in item number areas throughout on sold page. Its a mess! Would like to know what can be done about this?
70
Hello, I'm having this same issue now. I sent an email before the weekend.
Pages: 1 ... 5 6 [7] 8 9 10