Recent Posts

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Frequently Asked Questions / Re: expenses for subscriptions
« Last post by Scott on September 17, 2024, 04:44:46 am »
No, you dont need to add it in sales as well.  Is the date of the expense within the range of the dashboard report?
I so, can you contact me directly at support@mycostpro.com
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Frequently Asked Questions / Re: expenses for subscriptions
« Last post by erks89 on September 17, 2024, 02:17:29 am »
i am only putting it in the expense tab, ie subsciption for example. But it still not showing up on the dashboard, as in not deducting it. Like I mentioned, I added $10,000 as an expense just to see if it updates on the dashboard, but nothing changed. Do I have to add it to sales as well?
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Frequently Asked Questions / Re: expenses for subscriptions
« Last post by Scott on September 16, 2024, 08:41:27 pm »
Are you entering them into the expense tab or into the sold items tab?  The sold items tab requires certain fields to be filled in if that's what you're going for I can help with that.
But preferably if the expense is not tied to a specific individual sale you would put it into the expense tab.
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Frequently Asked Questions / Re: expenses for subscriptions
« Last post by erks89 on September 16, 2024, 06:37:25 am »
i have tested this on different rows and even added 10,000 but still no change in dashboard. I entered the date also but no change.

Any idea why?

25
Frequently Asked Questions / Re: expenses for subscriptions
« Last post by Scott on September 11, 2024, 07:55:07 pm »
Profits will be adjusted on the dashboard an on all of the reports once expenses are entered.

We are working on having the subscription fees automatically import in the next major update, but for now you would need to enter them monthly.
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Frequently Asked Questions / expenses for subscriptions
« Last post by erks89 on September 11, 2024, 11:26:05 am »
wanted to ask do we have to manually add expenses for subscription every month or does it roll over to the next month if we add it once?

Also does it adjust profit on dashboard once entering expenses?
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Frequently Asked Questions / Re: offsite and pay per click promotions
« Last post by erks89 on September 08, 2024, 12:43:41 pm »
email has been sent, please check spam if you have not received. Erkan
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Frequently Asked Questions / Re: offsite and pay per click promotions
« Last post by Scott on September 08, 2024, 11:58:04 am »
Yes, if you send the item number and your download key to support@mycostpro.com  I can check and tell you what each of the fees coming across the API are labelled as.
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Frequently Asked Questions / Re: offsite and pay per click promotions
« Last post by erks89 on September 08, 2024, 08:20:38 am »
What do you mean by listing ID? this is for Uk marketplace; do you mean eBay item number? i will check through the ad fees, as the listing has lost via promoted listing and also paid per click promotions
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Frequently Asked Questions / Re: offsite and pay per click promotions
« Last post by Scott on September 08, 2024, 07:12:48 am »
It should then, if determining if you are receiving it can you contact me at support@mycostpro.com with the specifics of the listing ID?
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