Topics

1

Technical Support / Backup copies

« on: April 14, 2023, 12:59:59 am »

It looks like some of my past sales got duplicated/triplicated for some reason after downloading sales today.  Are there previous versions saved anywhere?  If not, I can go through and delete all the duplicates. 

2

Technical Support / Call Duration

« on: April 02, 2023, 09:50:43 am »

Hello,

   I keep having to change my call duration back 90 days on a daily basis.  Is there a way to make this permanent?

3

Technical Support / eBay Standard Envelope tracking

« on: January 07, 2023, 10:22:13 am »

Hello,

   I noticed that the tracking information nor the postage amount for items using the new Standard Envelope shipping option from eBay does not populate. Is this something that could be added? 

4

Technical Support / New User / New year setup

« on: January 04, 2023, 10:58:21 am »

I would like to start using MyCostPro clean effective 1/1/2023.  During my initial setup, it downloaded the previous 90 days sales.  Can I manually delete the rows with dates prior to 1/1/2023 or is there a recommended way to delete data?  (I will adjust my call duration after so that it doesn't download again)