Messages

1

General Discussion / Re: Top Rated Seller Discount

« on: June 03, 2023, 10:42:32 am »

I think I was given bad information from the first eBay agent in my post above.  I wasn't seeing any credits after my first contact with them.  The first agent appears to have given me full credit on my fees (whoa!).   I contacted them today and got a different agent.  This agent stated it takes effect on the 1st of the month after achieving the Top Rated Seller.  For me that would have been June 1st.  I made some sales yesterday, the discount is there and also matches what is shown in Final Value Fee column on MyCostPro. 

I think I am all good here.  Sorry about the confusion caused by eBay agent earlier.

2

General Discussion / Re: Top Rated Seller Discount

« on: May 31, 2023, 12:43:43 am »

I just recently received Top Rated status also.  I inquired with eBay earler tjis morning on why I haven't received my Top Rated discount since reaching the level on 5/25 and I've made sales since.  They said the discount is applied 48 hours after payment. I always thought it was when payment was made.

 I looked this evening on eBay and received a bunch of Top Rated credit since it has been 48+ hours.  I don't see them reflrected on my Sold Item List.  The Final Value fee has remained the same as when I first downloaded the sales.  Where would I see this discounts or credits? 

3

Technical Support / Re: Backup copies

« on: April 29, 2023, 12:40:31 pm »

No, I did not receive email.  Can you send me PM on here?

4

Technical Support / Re: Backup copies

« on: April 27, 2023, 10:33:39 pm »

Any updates on this?  It still happens daily but with various line items.  I have to search through and find the ones that are duplicated.

5

Technical Support / Re: Backup copies

« on: April 22, 2023, 01:44:59 pm »

Sent to other email address.  Let me know if not received.

6

Technical Support / Re: Backup copies

« on: April 20, 2023, 08:39:43 pm »

Sent to email a few day ago.  Let me know if I can provide any other information,

7

Technical Support / Backup copies

« on: April 14, 2023, 12:59:59 am »

It looks like some of my past sales got duplicated/triplicated for some reason after downloading sales today.  Are there previous versions saved anywhere?  If not, I can go through and delete all the duplicates. 

8

Technical Support / Call Duration

« on: April 02, 2023, 09:50:43 am »

Hello,

   I keep having to change my call duration back 90 days on a daily basis.  Is there a way to make this permanent?

9

Frequently Asked Questions / Re: Basic Inventory List

« on: January 24, 2023, 11:21:24 am »

Maybe add a Qty column to Master Product page then when items sell, it reduces the quantity by 1? User can use drop down filters to filter by quantity.

10

Frequently Asked Questions / Re: Basic Inventory List

« on: January 23, 2023, 09:00:17 am »

Hello,

  Revisiting this for some guidance.  I have two items that I put in my PRODUCT MASTER with unique SKUs.  I listed them on eBay and they did not sell.  The items showed on UNSOLD LIST as expected.  I used eBay relist option and lowered the price.  The items sold and now show on both SOLD LIST and the UNSOLD LIST. It is also still listed on Product Master.  Any suggestions on how to keep accurate track of inventory still in stock? I could use ACTIVE items but what if I have items that are NOT currently listed on eBay?

11

Technical Support / eBay Standard Envelope tracking

« on: January 07, 2023, 10:22:13 am »

Hello,

   I noticed that the tracking information nor the postage amount for items using the new Standard Envelope shipping option from eBay does not populate. Is this something that could be added? 

12

Frequently Asked Questions / Re: Basic Inventory List

« on: January 04, 2023, 09:53:14 pm »

I am looking to view items that are still in my inventory because I have not listed or it did not sell. 

13

Frequently Asked Questions / Re: Basic Inventory List

« on: January 04, 2023, 08:51:23 pm »

I am a similar seller as 2southpaws as all of my items are one time purchases of collectibles and I don't restock. I would like an easy way to view what inventory I still have that has not sold.  To manage the inventory better, is the recommedation to use Product Name Unique?  Could I just make the item title and the Product Name the same?   I already use unique SKUs for each of my items. 

I appreciate you answering all my questions Scott.  I've been trying to research as much as I can on these forums before asking queztions. Hopefully the answers help other users getting familiar wiith MyCostPro. 

14

Technical Support / New User / New year setup

« on: January 04, 2023, 10:58:21 am »

I would like to start using MyCostPro clean effective 1/1/2023.  During my initial setup, it downloaded the previous 90 days sales.  Can I manually delete the rows with dates prior to 1/1/2023 or is there a recommended way to delete data?  (I will adjust my call duration after so that it doesn't download again)

15

Frequently Asked Questions / Re: How do I get Item Purchase Price to auto-populate to the Sold Item List

« on: January 04, 2023, 12:29:47 am »

Hello,

   When I purchase items for resell, I cut and paste item descriptions from invoices into the Product Master Detail and give them a unique SKU prior to listing on eBay.
   When I resell them on eBay, I often use my own item description and enter the unique SKU from the Product Master Detail.  Since I do this my Item Purchase Price does not show up since the spreadsheet matches on item description.  Any future enhancement plans to match on SKU?