Messages

1

Technical Support / No New Items Have Sold

« on: February 16, 2026, 06:58:21 pm »

When I ask the program to import my sales, it goes throught the steps but then I get the message that there are no new sales.  It hasn't grabbed any of my sales since January 11.

How do I get it to import my sales?

Thank you

2

General Discussion / Sales Not Loading

« on: August 06, 2024, 09:52:47 am »

Hello~
I'm trying to load my Ebay sales, but get a message that says there are no sales.  MyCost sent me to Ebay to confirm that Ebay has permission to share data with MyCost, but I still get the message stating that there are no sales to download.     

I'm not very "techy" and am not sure how to attack this problem.  Anyone got any ideas? 

Thanks!

3

Frequently Asked Questions / Cost of Goods in Profit & Loss Report

« on: March 16, 2023, 10:15:47 pm »

How do I get my cost of goods to show up in my profit and loss report?

I see that there is a line for it, but it isn't automatically populating.  Thanks!

4

Frequently Asked Questions / How to enter cost of goods before item sells

« on: March 15, 2023, 07:22:40 pm »

I'd like to enter my cost of goods as I aquire them. 

I'm new to Excel and to Mycostpro, so my learning curve is steep.  :-)  Thank you for the teaching and advice!