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Technical Support / Sold Items Missing in Download
« on: December 21, 2021, 09:21:09 am »
I just installed the program for the trial period. Great work!
I downloaded my sold items but only 2 of 9 items came in to the spreadsheet. I have a total of 9 sold items on eBay so far, with 2 of those being scam orders that were canceled and relisted. I understand that those should not show up, but I still have 5 legitimate sales that did not come through. Note that the 2 that did come through are recent sales that have shipped but not delivered yet. The other 5 are completed sales that were delivered to the buyer.
I downloaded my sold items but only 2 of 9 items came in to the spreadsheet. I have a total of 9 sold items on eBay so far, with 2 of those being scam orders that were canceled and relisted. I understand that those should not show up, but I still have 5 legitimate sales that did not come through. Note that the 2 that did come through are recent sales that have shipped but not delivered yet. The other 5 are completed sales that were delivered to the buyer.