Messages

1

Frequently Asked Questions / Couple Questions about Shipping and Manual Input if Needed

« on: November 08, 2020, 01:01:32 pm »

First, have been a long time user and love this program, thanks.

My question(s) revolve around shipping costs, and manual input location if needed.
I don't always use eBay shipping because eBay doesn't always present me with the cheapest option, so I use another service to utilize cubic rates. 
The shipping costs when purchased using eBay shipping always populate, when I use the other service the cost remains blank and I understand why that happens using a third party.
I have looked and haven't seen or didn't understand if there was a way to populate the cost of shipping on eBay when using a third party shipping service.  I didn't know if you possibly knew a way or if it easier for me to manually input the cost when I use the third party?  And if manually I do manually input the information, where is the best place to input that information and not mess up any formulas within the workbook?

Thanks in advance

2

Technical Support / Re: Trouble with sales downloads

« on: October 05, 2020, 08:47:55 pm »

Thank you, fixed and running like normal.

3

Technical Support / Re: Trouble with sales downloads

« on: October 05, 2020, 05:54:39 am »

I was a couple days late sending that info, I just wanted to check if you had received it.

4

Technical Support / Trouble with sales downloads

« on: September 21, 2020, 11:42:23 pm »

I am unable to download sales on my spreadsheet.  I have two eBay accounts and the second is fine, I have downloaded, and went through that procedure twice with no progress.  I tried contacting through the site but never received email for verification.  I have checked and my token is valid.  Thank you