Messages

1

Technical Support / Re: Monthly numbers stopped filling in

« on: November 07, 2021, 07:21:18 pm »

I just sent them again, Sunday pm at 8:18 eastern.

Thanks

2

Technical Support / Re: Monthly numbers stopped filling in

« on: November 05, 2021, 10:41:19 am »

Scott,
  Just making sure you got my email with my copy attached.  If not I can send it again.  Thanks

3

Technical Support / Monthly numbers stopped filling in

« on: November 02, 2021, 07:52:30 am »

As of October 24th my new sales will download into the sold tab, but when I go to the monthly tab, they've stopped updating.  I re-entered the 90 day pull and that didn't help, and then i went through the "update to a new version" process to see if a new copy would help but that didn't help either. 

4

Technical Support / Re: My subscription has elapsed?

« on: March 29, 2021, 10:05:06 pm »

Sorry I'm not sure where we got mixed up.  You had me email you previously because my reports weren't populating for the year, P&L and such.  You answered me with "send me your copy in an email" which i did, and that was the last I heard of it.  My reports still aren't populating, not in 2021 or previous years.  Did i miss an email back with a fixed copy?  Or should i re-download the software?  I apologize if I missed something.  I am now able to log on, the subscription error is fixed which i greatly appreciate.  But i still can't see any P&L's or any of the other reports, they just remain blank.  Thanks for all your help.

5

Technical Support / Re: My subscription has elapsed?

« on: March 29, 2021, 06:17:47 pm »

Thanks sir!  Where you ever able to figure out why my reports aren't populating? 

6

Technical Support / My subscription has elapsed?

« on: March 29, 2021, 04:31:35 pm »

I tried to log in today and it is saying my subscription has elapsed.  The payment comes automatically out of my paypal.  I haven't changed anything on my end.  Does this mean my first year is up and I need to re-subscribe? I honestly think my year was up closer to December/January vs the end of March anyway.  Please advise.

7

Technical Support / Re: Reports for 2021 not showing up

« on: March 23, 2021, 08:14:51 am »

Just sent it over, thanks for taking the time!

8

Technical Support / Reports for 2021 not showing up

« on: March 22, 2021, 09:39:06 am »

For some reason my Quarterly/Yearly reports such as P&L etc are not populating with any numbers for 2021.  The home screen is populating numbers, but when i switch to see this year vs last, i can pull up last year but this year remains blank.  Please advise. 

9

General Discussion / Correct expense placement

« on: April 17, 2020, 09:08:07 am »

Good morning!
  I sell comic books and I was wondering if anyone would like to weigh in on how i should list the expense of inventory.  Currently I have each book figured up on how much they cost comparative to how much i spent on the collection.  So I spent $5 on 5 books i put $1.00 in my item cost line for cost of goods.  Any benefit or negative to putting the whole $5 cost into expenses for that single month instead of putting it into cog as they sell?  some books can take months to sell, some take a day or two.  Just curious.

Thanks!