MycostPro Forum

Categories => Frequently Asked Questions => Topic started by: erks89 on September 07, 2024, 02:48:56 am

Title: offsite and pay per click promotions
Post by: erks89 on September 07, 2024, 02:48:56 am

does my cost pro take into account offsite and pay per click promotions also in account or do we have to add these manually?

Title: Re: offsite and pay per click promotions
Post by: Scott on September 07, 2024, 07:51:29 pm

It does gather the ebay ad fees.  Are the offsite fees you mention managed by ebay?

Title: Re: offsite and pay per click promotions
Post by: erks89 on September 08, 2024, 02:16:48 am

Yes, both are on campaigns. Also, paid per click is different from promoted listings. So I just wanted to check if it picks up just to be sure.

Title: Re: offsite and pay per click promotions
Post by: Scott on September 08, 2024, 07:12:48 am

It should then, if determining if you are receiving it can you contact me at support@mycostpro.com with the specifics of the listing ID?

Title: Re: offsite and pay per click promotions
Post by: erks89 on September 08, 2024, 08:20:38 am

What do you mean by listing ID? this is for Uk marketplace; do you mean eBay item number? i will check through the ad fees, as the listing has lost via promoted listing and also paid per click promotions

Title: Re: offsite and pay per click promotions
Post by: Scott on September 08, 2024, 11:58:04 am

Yes, if you send the item number and your download key to support@mycostpro.com  I can check and tell you what each of the fees coming across the API are labelled as.

Title: Re: offsite and pay per click promotions
Post by: erks89 on September 08, 2024, 12:43:41 pm

email has been sent, please check spam if you have not received. Erkan