MycostPro Forum

Categories => Frequently Asked Questions => Topic started by: Mr. Tee on January 31, 2017, 09:58:51 am

Title: Returns
Post by: Mr. Tee on January 31, 2017, 09:58:51 am

How are returns and partial refunds handled in MYCOSTPRO. I have been wondering this the last couple of weeks. Now I have three returns on the way back to me.

Title: Re: Returns
Post by: Scott on January 31, 2017, 06:17:53 pm

Hi,
As long as you have the current version of the sheet, returns should be handled if you update the period of time for that sold item again.  To change the number of days that you want the sold call to refresh, you can set the number of days in the account info tab.
It will fill in the refund amount when you update.
Let me know if you have any trouble with that.
Thanks,
Scott

Title: Re: Returns
Post by: Mr. Tee on February 01, 2017, 03:15:44 am

Thanks for the quick response. Appreciate the customer service and the ongoing updates.

Title: Re: Returns
Post by: SenseiKay921 on January 11, 2019, 01:34:45 pm

Hello could you please further explain this, I have the same question and still a bit confused as to how returns are displayed on MyCostPro

Title: Re: Returns
Post by: Scott on January 11, 2019, 04:09:36 pm

Sensei, are you having trouble finding it, or trouble getting it to populate?  Here is an image to help find it: