MycostPro Forum

Categories => Technical Support => Topic started by: SGARBER on December 02, 2021, 08:28:48 am

Title: Shipping Insurance
Post by: SGARBER on December 02, 2021, 08:28:48 am

I recently had several items for which I purchased the shipping insurance through eBay.  Does MyCostPro pickup those amounts through the API or does eBay hide that information from you as well?   I have not found ANY eBay record of the insurance fee paid (even in the order details).  I really have no way to track it, other than recording it manually at shipping time.  I hope i am missing something here.  Any thoughts?  Thanks much.

Title: Re: Shipping Insurance
Post by: Scott on December 05, 2021, 09:22:09 am

Hi, what you see there is everything that the ebay API is sharing for the sale, so it sounds like the insurance on shipping will need to be recorded manually...  We will check on our end to see if there is anything we can do to try to gather that information through the API in the future.

Title: Re: Shipping Insurance
Post by: SGARBER on December 07, 2021, 11:10:10 am

Thanks for your help.
I appreciate this spreadsheet, as it give me most of the information I need to manage our eBay store.