MycostPro Forum

Categories => Technical Support => Topic started by: desertdweller on August 30, 2020, 10:39:59 pm

Title: Lowest Profit Item on Snapshot
Post by: desertdweller on August 30, 2020, 10:39:59 pm

My lowest profit item on Snapshot doesn't seem to be correct. It's showing -$14.45 when I calculate it to be $17.42. I just downloaded the Pro version so all of the amounts are straight from eBay - nothing has been changed in any way. How is the program coming up with it's amount?

   Item Selling Price      $18.95   
   Shipping Collected      $11.55   
   Shipping Expense        $8.80   
   eBay Fees                        $3.06   
   PayPal Fees                $1.22   
   Cost of Goods Sold        $0.00   
   Profit                     -$14.45   

Title: Re: Lowest Profit Item on Snapshot
Post by: Scott on August 31, 2020, 07:45:37 am

Hi,
Please contact me at support@mycostpro.com so I can get a few more details from you

Title: Re: Lowest Profit Item on Snapshot
Post by: Scott on September 02, 2020, 05:42:24 am

Thanks for contacting me...
Just in case anyone else has a similar issue, this snapshot doesn't show all of the details for the transaction such as refunds, but the total reflects all of the details and you can see the full breakdown on the sold item tab for that sales record number.