MycostPro Forum

Categories => Technical Support => Topic started by: SGARBER on May 14, 2020, 01:26:44 pm

Title: API Exception message encountered
Post by: SGARBER on May 14, 2020, 01:26:44 pm

I get an "apiexception" message when I am uploading (to Ebay) a new SKU number for a listing.  Specifically, the message is as follows:
'ApiException:  StartPrice or Quantity must be provided for the item "xxxxxxxxxxxx"'.  Is this a known problem?  I was looking to see if it was in the list of tech support forum notes, but I did not see it there.

Thanks.
Steve

Title: Re: API Exception message encountered
Post by: Scott on May 14, 2020, 07:11:41 pm

Hi,
There appears to have been a change to the API call to require the quantity along with the request to update the SKU.
We can look into making it so it is no longer required, but in the mean-time, if you also include the listing quantity AND the SKU, it will accept the update.
Ex, if your quantity was 1, just put 1 quantity, and "xyzwhatever" sku.

Tip: if you are updating a lot at once, you can set a formula to match the current quantity and drag it down so you dont have to type them all in.

Title: Re: API Exception message encountered
Post by: SGARBER on May 14, 2020, 09:12:26 pm

I will do it that way.  I appreciate all your help.

Steve