MycostPro Forum

Categories => Technical Support => Topic started by: harunjo on March 14, 2020, 11:07:54 am

Title: wrong fees
Post by: harunjo on March 14, 2020, 11:07:54 am

i can see on my sold item

Final Value fee only US $0.90

but on the SoldList , its $1,10 and the sales price is still have the old one i sold this one for $9 but on my Mycostpro its $11

how can this happen?

And also the upgrade fees is confusing

for another item

i see $267 upgrade fees for item i only sold for only $106,9 on Mycostpro?

i can see on my ebay account the transaction only have $2.67 not $267
 
what happen? i have to work hard to fix all of this messed up





 

Title: Re: wrong fees
Post by: Scott on March 14, 2020, 12:50:07 pm

Hi,
We are just passing the data along from the eBay APIs so I dont know without investigating a bit deeper.
Please email me at support@mycostpro.com with the item numbers and your download key and I will check it out.
Also, what nation are you selling in on eBay (which ebay site)

Thanks,
Scott