MycostPro Forum

Categories => General Discussion => Topic started by: icurio on March 04, 2020, 10:27:43 pm

Title: Shipping Expense Column
Post by: icurio on March 04, 2020, 10:27:43 pm

I am having an issue with the Shipping Expense column...
Most of the time its blank, and I fill it in manually, and then each time I run the new transaction it makes most of my shipping costs blank again.
Wondering how I fix this issue

thanks!

Title: Re: Shipping Expense Column
Post by: Scott on March 05, 2020, 05:34:31 am

Hi,
That sounds odd, because it is designed to never overwrite any value that you have input manually.

To the question of why it is blank most of the time... are you using ebay shipping program?  and are you enrolled in eBay selling manager (its free, you just have to click to join it on the ebay site)

Title: Re: Shipping Expense Column
Post by: icurio on March 10, 2020, 09:17:35 pm

I ship from ebay, and use paypal to pay for the shipping.
I think I am registered to Seller Hub.

Brad

Title: Re: Shipping Expense Column
Post by: Scott on March 11, 2020, 03:38:03 pm

If you want to contact me at support@mycostpro.com with more details I will investigate whats going on in your case.

Title: Re: Shipping Expense Column
Post by: icurio on April 09, 2020, 12:57:48 am

Sorry I never got back to you, but the issues have seemed to be resolved.. It has been tracking like a champ the last couple of weeks..

Icurio