MycostPro Forum

Categories => Technical Support => Topic started by: RobertA on September 30, 2019, 10:29:39 am

Title: token failure
Post by: RobertA on September 30, 2019, 10:29:39 am

says need to get new token but will not connect to ebay from within program.

Title: Re: token failure
Post by: Hunter on September 30, 2019, 04:40:46 pm

There is likely a certificate chain issue with eBay's authentication page that is causing issues in older versions of MyCostPro.  You can check your eBay token status and re-authenticate at any time from our token status page.  Go here: https://mycostpro.com/ebay-token-status/
You will just need your download key.

Title: Re: token failure
Post by: RobertA on October 02, 2019, 12:04:43 pm

Fixed the issue. Thanks

Title: Re: token failure
Post by: Hunter on October 02, 2019, 05:55:21 pm

Glad to help. You may have to renew your token this way again in 18 months, but you should be good for that long at least.