MycostPro Forum

Categories => General Discussion => Topic started by: theparmans on February 16, 2019, 11:48:50 am

Title: Negative Postage Amounts
Post by: theparmans on February 16, 2019, 11:48:50 am

When I pull Sales the expense postage field is being fulled with a negative value or a value of 32 cents.  Where does this value come from.

Title: Re: Negative Postage Amounts
Post by: Scott on February 16, 2019, 01:53:39 pm

eBay returns a negative postage amount in some situations usually in order to correct for a shipping discount rule, or combined shipping adjustment.
In each case the sum of all shipping for the transaction should match the exact amount you paid, please email me at support@mycostpro.com with the sales record number if you want me to investigate further and tell you the exact tag that ebay has attached to that value.