MycostPro Forum

Categories => Frequently Asked Questions => Topic started by: Mr. Tee on September 22, 2017, 11:12:52 am

Title: Can not download sales to MyCostPro after eBay password change
Post by: Mr. Tee on September 22, 2017, 11:12:52 am

Had to change my eBay password now I cannot download sales to MyCostPro. Thought I needed a new token but don't know howto do it if that is the problem. Can you help me?

Title: Re: Can not download sales to MyCostPro after eBay password change
Post by: Scott on September 23, 2017, 04:21:28 pm

Hi,
Please email your user information privately to the support@mycostpro.com email address and we will reset your token so that it will direct you to eBay to authorize it next time you use MyCostPro.

Title: Re: Can not download sales to MyCostPro after eBay password change
Post by: Mr. Tee on September 23, 2017, 10:10:04 pm

Thanks for getting back to me. I was having MyCostPro withdraws. Love the spreadsheet also got one for my wife's store. Sending my info now.

Title: Re: Can not download sales to MyCostPro after eBay password change
Post by: Scott on September 24, 2017, 05:39:39 am

Awesome!  I replied back to your email, thanks for the kind words  :)